{"product_id":"9781118433249","title":"People Love You : The Real Secret to Delivering Legendary Customer Experiences","description":"\u003cp\u003eWhat you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":42758944751691,"sku":"00000_00000_00000_00000","price":891.33,"currency_code":"THB","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0641\/0023\/7387\/files\/9781118433249-1.jpg?v=1785006080","url":"https:\/\/kinokuniya.co.th\/products\/9781118433249","provider":"Books Kinokuniya Thailand","version":"1.0","type":"link"}