{"product_id":"9780471655770","title":"Business Process Outsourcing : The Competitive Advantage","description":"\u003cp\u003eThis book provides a step--by--step approach to understanding the application of Business Process Outsourcing (BPO), assessing the BPO opportunity in the firm, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":42731071701067,"sku":"00000_00000_00000_00000","price":3190.97,"currency_code":"THB","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0641\/0023\/7387\/files\/9780471655770-1.jpg?v=1785005993","url":"https:\/\/kinokuniya.co.th\/th\/products\/9780471655770","provider":"Books Kinokuniya Thailand","version":"1.0","type":"link"}