{"product_id":"9784478112960","title":"クレ−ム対応以前の「お客様対応」お怒り対応マニュアル","description":"\u003cp\u003e３４年間で２０００件以上のクレームに対応した元お客様相談室長が教える。理不尽な要求もこれで解決！問い合わせ窓口、電話、接客等あらゆるシーンで使える！現場ですぐに使える！フレーズ集、言い換えリストが付いてます！\u003c\/p\u003e","brand":"ダイヤモンド社","offers":[{"title":"Default Title","offer_id":42893847167051,"sku":"00000_00000_00000_00000","price":525.0,"currency_code":"THB","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0641\/0023\/7387\/files\/9784478112960-1.jpg?v=1784026733","url":"https:\/\/kinokuniya.co.th\/th\/products\/9784478112960","provider":"Books Kinokuniya Thailand","version":"1.0","type":"link"}