Whatever Works : The Small Cues That Make a Surprising Difference in Our Success at Work - and How to Create a Happier Office

Thalma Lobel, one of the world's leading experts on human behavior, explores groundbreaking psychological research on job performance, satisfaction, and creativity, revealing the hidden factors—often unrecognized, counterintuitive, or invisible—that have profound effects on how well we can do our jobs and how happy we are at work.