Help Centre
FAQ
Availability & Price
No. Online Prices are applicable only for Webstore orders. Please place an order online to enjoy the Online Price.
No. Retail store prices and Online prices may vary due to differences in suppliers and foreign exchange movements. To confirm the retail price of an available book, please contact our store directly.
The Fulfilment Centre is an order processing centre for Webstore Orders. It does not hold any stocks and therefore does not handle walk-in purchases. If the book is shown as ‘In stock at the Fulfilment Centre’, you may refer to the Stock Information table on the Book Details page to check whether our store has the book in stock. Please contact our store directly for assistance.
You can check for book availability status at the Book Details page (just click on the book title to get there if you are at the Search result page). The Stock Information table (scroll down if you cannot see it) will display which store the book is available at, and the shelf location.
To confirm availability, please contact our store directly as the book might be reserved, damaged, or misplaced.
To confirm availability, please contact our store directly as the book might be reserved, damaged, or misplaced.
Available books will show as ‘In stock at the Fulfilment Centre’. Books indicating ‘Available for order from supplier’ or ‘Out of stock’ are not available in store and availability needs to be checked with our suppliers for orders.
Ordering & Shipping
Kinokuniya Online Store is ready to take your order! Easily browse and purchase your favorite books, manga, stationery, and gifts. Conveniently order to your home or to any of our Kinokuniya Thailand locations for in-store pickup.
How much does shipping cost?
How can I track my order?
Can I pick up my order at a store?
Returns & Exchanges
How do I return items purchased in-store?
How do I return items purchased online?
Coupons
Can I use coupons online?
Can I exchange coupons for cash?
Membership Benefits
What are the membership benefits?
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